NHS 111 & 999

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Connaught resourcing

NHS 111 & 999

In fast-moving, decision-oriented environments, clinicians, call handlers and health advisors ensure patients get the care they need and keep the health system moving, in emergency and non-emergency scenarios alike.

Having worked closely with NHS 111 providers since the inception of the service, and through long-term partnerships with many of the UK’s ambulance trusts, we offer access to a comprehensive network of Pathways-trained clinical advisors and health advisors, as well as experienced triage clinicians.

NHS 111 and 999 providers alike look to temporary and locum staff when seeking to lean on a flexible workforce to cover an around-the-clock service. We understand that their needs are clear: minimum onboarding, maximum productivity, reliable results.

We maintain excellent, individual relationships with each of our candidates – meaning we can place the right person in the right post without fuss or delay.

Patients rely on 111 and 999 professionals for advice and access to effective forwards referrals. And providers rely on their staff to power outcomes and reliably achieve key performance indicators.

In other words, good recruitment is essential to quality on-demand healthcare. Contact us today to access ready-to-deploy, fully qualified, reliable locum call handlers and clinicians right now, and whenever you need them.

Contact Us

For more than 10 years, Connaught Resourcing has been supporting NHS 111 and 999 services with people they can rely on. We know how important these roles are, so we take the time to find the right individuals who care about making a difference, even in the most challenging moments. Get in touch to see how we can support your service.

Client Testimonials

Rota Lead – Totally (Previously Vocare)

I have worked with Connaught since our London and Devon services went live. During this time, I’ve been provided with reliable staff to cover both clinical and non-clinical rotas. I would highly recommend Connaught and consider them to be a very helpful and co-operative agency to work with.

Client Testimonials

HR Manager, Kyndi

We’ve used recruitment agencies previously with mixed results; however, Connaught have been a breath of fresh air. They have supplied excellent candidates with the skills and knowledge we were looking for. Would thoroughly recommend.

Client Testimonials

Senior Recruitment Business Partner, HUC Healthcare

HUC engaged with Connaught to supply a high volume of Call Handlers to support our NHS 111 services. Connaught provided an excellent level of engagement and transparency whilst representing our core values as a Business in their recruitment and selection process.

Client Testimonials

Head of Resourcing & Workforce Planning – South Central Ambulance Service NHS Foundation Trust

We have been working with Connaught to source permanent candidates for our call centres in both clinical and non-clinical roles. We have found Liam and Connaught to be proactive and keen to work in a partnership approach. They have communicated well and provided a good selection of CVs that meet our needs. They have taken time to understand our requirements and have adapted their processes to meet our requirements where necessary. Head of Resourcing & Workforc

Client Testimonials

Clinical Audit and Compliance Manager – London Central & West Unscheduled Care Collaborative

I worked as a 111 Clinical Audit and Compliance Manager for LCW for over 3 years and have worked closely with the Connaught team and the Health Advisors and the Clinical Advisors they supply to us. In my experience, Connaught has always supplied and employed skilled, professional 111 Health Advisors consistently. We can always rely on Connaught to provide the calibre of staff we need to deliver a successful service.

Client Testimonials

Deputy Site Lead 111 – London Ambulance Service

Every time we had a position to fill, the candidates Connaught put forward turned out to be the best for the job. I was particularly impressed by Connaught not swamping me with CVs but only forwarding those of people who were likely to be a good fit. Some of the skills we needed to hire were hard to come by as working in an IUC call centre is not like any other call centre. Connaught kept on proactively hunting for suitable candidates and never failed to deliver.

Due to an increased demand in our service, we had a need to fill Health Advisor positions. We contacted a few agencies to assist in recruiting temp positions. Connaught was one of them. The service, the prompt attention, the consistent follow up and the quality of candidates we got from them speaks well of their recruiting and screening process. I would have no hesitation in giving my recommendations to use Connaught.

Client Testimonials

Clinical Service Manager, North East Ambulance Service

Working with Connaught has been an absolute game-changer for our business and their team’s expertise, dedication, and proactive approach have truly set them apart. From the initial consultation to the ongoing support, they have consistently exceeded our expectations. Their team’s deep understanding of our industry and their commitment to our success were truly remarkable and without the invaluable support of the team at Connaught, reaching the funded establishment of Senior Clinical Advisors would have been an insurmountable challenge for us. We are immensely grateful for their partnership and would wholeheartedly endorse Connaught to anyone in need of dedicated allies on their path to success.

Client Testimonials

Clinical Operations Manager (999 & 111), South East Coast Ambulance Service

We have been working with Connaught for several years now to supply clinical and non-clinical staff for both our 111 and 999 services in the South East of England (South East Coast Ambulance). We have worked closely with them to not only provide us with a clinical resource but have been responsive to any recruitment campaigns requested as well. For any operational issues experienced, Connaught have been both responsive and flexible to ensure the needs of our service are met, but also the development of staff to support the cross working in the 2 services.

Client Testimonials

Senior Recruitment Business Partner – DHU

Connaught have been fantastic to work alongside and have really understood our business, they have been very successful in placing high volumes of candidates for us at DHU. All applications have been complete, correct and have met the job specification perfectly. The compliance process is extremely thorough, and references have been obtained very quickly which has been imperative within our business to ensure a quick turnaround.